Thursday, April 1, 2010

Advances in Banking Technology and Management: Impacts of ICT and CRM (Premier Reference Source) Vadlamani Ravi

Advances in Banking Technology and Management: Impacts of ICT and CRM (Premier Reference Source) Vadlamani Ravi Information Science Reference 2008
The CRM Project Management Handbook: Buil Realistic Expectations and Managing Risk Michael Gentle Kogan Page 2002
Customer-Driven Services Management (Response Books) S Balachandran Sage Publications Pvt. Ltd / Response Books 2004
Microsoft CRM for Dummies Joel Scott, Michael DeLisa Wiley 2003
Business Process Management Journal (Vol. 9, nº 6, 2003) Developing re-engineering towards integrated process management - Business process outsourcing and application service provision Wendy Currie and Vishanth Weerakkody (Guest Editors) Emerald 2003
SAP CRM Interview Questions, Answers, and Explanations: SAP Customer Relationship Management Certification Review Scott Cameron Equity Press 2006
Analytical CRM : Developing and Maintaining Profitable Customer Relationships in Non-Contractual Settings Markus Wübben Gabler 2008
Invisible Engines: How Software Platforms Drive Innovation and Transform Industries David S. Evans, Andrei Hagiu, Richard Schmalensee The MIT Press 2006
Christianity's Dangerous Idea: The Protestant Revolution--A History from the Sixteenth Century to the Twenty-First Alister Mcgrath HarperCollins 2007
Customer Service (Management Pocketbook Series) Tony Newby, Sean McManus Management Pocketbooks 2002
Industrial Boilers and Heat Recovery Steam Generators: Design, Applications, and Calculations (Mechanical Engineering (Marcell Dekker)) V. Ganapathy Marcel Dekker 2003
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The 2009-2014 World Outlook for Wind Turbines Icon Group International, Inc. Staff (Compiler) Icon Group International, Incorporated 2008
Rail, Steam, and Speed: The "Rocket" and the Birth of Steam Locomotion Professor Chris McGowan Columbia University Press 2004
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Regulating Infrastructure: Monopoly, Contracts, and Discretion José A. Gómez-Ibáñez Harvard University Press 2003
New Employee Orientation Training (Pergamon Flexible Learning Trainer's Workshop Series) (Pergamon Flexible Learning Trainer's Workshop Series) Karen Lawson Pergamon Flexible Learning 2006
Hiring Success: The Art and Science of Staffing Assessment and Employee Selection (Pfeiffer Essential Resources for Training and HR Professionals) Steven Hunt Pfeiffer 2007
Steam: The Untold Story of America's First Great Invention Andrea Sutcliffe Palgrave Macmillan 2004
Flat Feet and Full Steam Christopher Portway Summersdale Publishers 2004
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Industrial Gas Turbines A. M. Y. Razak Woodhead Publishing Ltd 2007
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Learner and Teacher Autonomy: Concepts, realities, and responses (AILA Applied Linguistics Series, Volume 1) Terry Lamb (Editor), Hayo Reinders (Editor) John Benjamins Publishing Company 2008
Handbook of Turbomachinery, 2nd Edition (Mechanical Engineering, No. 158) Earl Logan, Jr; Ramendra Roy Marcel Dekker 2003
Turbo-Machinery Dynamics A. S. Rangwala McGraw-Hill 2005
Memory, Psychology and Second Language Learning (Language Learning & Language Teaching (Ll&Lt)) Mick Randall John Benjamins Publishing Company 2007
Corporate Blogging: Is it worth the hype? [Writing & Journalism] Backbonemedia Inc Backbonemedia Inc 2005
Morphosyntactic Issues in Second Language Acquisition Danuta Gabrys-Barker Multilingual Matters 2008
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Principles of Air Quality Management, Second Edition Roger D. Griffin CRC Press 2007
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Turbomachinery Fluid Dynamics and Heat Transfer (Mechanical Engineering (Marcell Dekker)) Chunill Hah CRC Press 1997
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Dimensions of Literacy: A Conceptual Base for Teaching Reading and Writing in School Settings, Third Edition Steven B. Kucer Routledge 2009
The Learning and Teaching of Reading and Writing Naomi Flynn, Rhona Stainthorp Wiley 2006
Reflective Teaching and Learning in the Health Professions: Action Research in Professional Education David Kember Blackwell 2001
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Gender and Teaching (Reflective Teaching and the Social Conditions of Schooling) Frances A. Maher, Janie V. Ward Lawrence Erlbaum Associates 2002
Foreign Accent: The Ontogeny and Phylogeny of Second Language Phonology (Reflective Teaching and the Social Conditions of Schooling) Roy C. Major Lawrence Erlbaum Associates 2001
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Scaffolding Literacy: An Integrated and Sequential Approach to Teaching, Reading, Spelling, and Writing Beverley Axford, Pamela Harders, Fay Wise Acer Press 2009
Deep Change: Professional Development From the Inside Out Angela B. Peery ScarecrowEducation 2004
Teaching Reading and Writing: A Guidebook for Tutoring and Remediating Students Andrew P. Johnson Rowman & Littlefield Education 2008
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Am I Teaching Well? Self-Evaluation Strategies for Effective Teachers Vesna Nikolic, Hanna Cabaj Pippin 1999
The Grammar Book: An ESL/EFL Teacher's Course, First Edition Marianne Celce-Murcia, Diane Larsen-Freeman
Text to Text Pours Forth Speech: Voices of Scripture in Luke-Acts (Indiana Studies in Biblical Literature) Robert L. Brawley Indiana University Press 1995
The Language of Negotiation: A Handbook of Practical Strategies for Improving Communication Joan Mulholland Routledge 1991
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Supporting Language and Communication: A Guide for School Support Staff (Supporting Learning Professionally) Rosemary Sage Paul Chapman Educational Publishing 2006
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The Pragmatics of Making It Explicit (Benjamins Current Topics) Pirmin Stekeler-Weithofer John Benjamins Publishing Company 2008
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Teaching Genius: Dorothy DeLay and the Making of a Musician Barbara Lourie Sand Amadeus Press 2000
Railroad Postcards in the Age of Steam H. Roger Grant University of Iowa Press
Railroads in the Heartland: Steam and Traction in the Golden Age of Postcards H. Roger Grant
The Nature of the Farm: Contracts, Risk, and Organization in Agriculture Douglas W. Allen, Dean Lueck, The MIT Press 2002
Currency Unions (Hoover Institution Press Publication) Alberto Alesina
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The Future of Europe: Reform or Decline Alberto Alesina, Francesco Giavazzi, The MIT Press 2006
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TestKingonline Study Guide, CCNA 640-802 Q&A=169 TestKing TestKing 2006
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Wastewater Engineering: Treatment and Reuse Metcalf & Eddy Inc., George Tchobanoglous, Franklin L Burton, H.David Stensel mcGraw-Hill 2003
The Guru Investor: How to Beat the Market Using History's Best Investment Strategies John P. Reese, Jack M. Forehand Wiley 2009
Risk Management for IT Projects: How to Deal with Over 150 Issues and Risks Bennet P. Lientz, Lee Larssen ELSEVIER 2006
Political Philosophy: A Very Short Introduction (Very Short Introductions) David Miller Oxford University Press 2003
Aesthetics and Subjectivity : From Kant to Nietzsche Andrew Bowie Manchester University Press 2003
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After Nietzsche: Notes Towards a Philosophy of Ecstasy Jill Marsden Palgrave Macmillan 2002
AGHORA, At the Left Hand of God (Aghora) Robert E. Svoboda Sadhana Publication 1999
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Cracking the GMAT, 2008 Edition (Graduate School Test Preparation) Princeton Review Princeton Review 2007
The Book of Qt 4 : The Art of Building Qt Applications Daniel Molkentin No Starch Press 2007
Object-Oriented Programming with PHP5 : Learn to leverage PHP5's OOP features to write manageable applications with ease Hasin Hayder Packt Pubs 2007
Membongkar GURITA CIKEAS : di Balik Skandal Bank Century George Junus Aditjondro Galang Press 2010
A Passion for Mathematics: Numbers, Puzzles, Madness, Religion, and the Quest for Reality` Clifford A. Pickover Wiley 2005
Project Management: Planning and Control Techniques, 3rd Edition Rory Burke Wiley 2001
Oxford Handbook of Clinical Medicine, 7th Edition Murray Longmore, Ian Wilkinson, Tom Turmezei, Chee Kay Cheung, Emma Smith Oxford University Press 2007
Food Safety Handbook Ronald H. Schmidt,&nbspGary E. Rodrick, Wiley 2003
Nonparametric Regression and Spline Smoothing, Second Edition (Statistics, Textbooks and Monographs ; V. 157) Randy Eubank (RANDALL L. EUBANK ) Marcel Dekker 1999
Straight and Level: Practical Airline Economics, 3rd Edition Stephen Holloway Ashgate 2008
SolidWorks 2009 Bible Matt Lombard Wiley 2009
Certified SolidWorks 2008 Associate CSWA Exam Guide; 2 edition David Planchard, Marie Planchard Delmar Cengage Learning
Unigraphics-NX3 for Engineering Design Parthiban Delli, Ming Leu University of Missouri - Rolla
Preaching that Connects: Using Journalistic Techniques to Add Impact Mark Galli and Craig Brian Larson Zondervan 1994
Smart Sourcing: International Best Practice Andrew Kakabadse, Nada Kakabadse Palgrave Macmillan 2002
Marketing Your Service Business Ian Ruskin-Brown Thorogood 2005
Smarter Outsourcing: An executive guide to understanding, planning and exploiting successful outsourcing relationships Jean-Louis Bravard, Robert Morgan FT Press 2006
Deciding on sourcing option for hosting of software applications in organisations Björn Johansson. Department of Management and Engineering, Linköping University 2009
Technical Manual - Electric Power Plant Design (TM 5-811-6) Army Dept. Army Dept. 1984
Management Between Strategy and Finance: The Four Seasons of Business Burkhard Schwenker, Klaus Spremann Springer 2009
Pro Engineer School volume 1 David Mellor, Publisher of Record-Producer
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The Gold of the Gods Erich Von Daniken
Gods from Outer Space: Return to the Stars, or Evidence for the Impossible Erich Von Daniken
Chariots of the Gods: Was God An Astronaut? (Unsolved Mysteries of the Past) Erich Von Daniken
Miracles of the Gods: A New Look at the Supernatural Erich Von Daniken
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Really Essential Medical Immunology Arthur Rabson Ivan M. Roitt Peter J. Delves Blackwell 2005
Immunology Introductory Textbook ~ Revised Second Edition Nandini Shetty. New Age International 2005
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KAMUS BAHASA INDONESIA (Kamus Besar Bahasa Indonesia) tanpa index J dan P Tim Penyusun Kamus Pusat Bahasa PUSAT BAHASA - DEPARTEMEN PENDIDIKAN NASIONAL 2008
Beyond the Quantum Theo M. Nieuwenhuizen, Václav Špic?ka, Bahar Mehmani, Maryam J. Aghdami, Andrei Yu. Khrennikov World Scientific Publishing Company 2007
Globalization and Culture at Work: Exploring their Combined Glocality (Advanced Studies in Theoretical & Applied Econometrics) Stuart C. Carr Kluwer 2005
Christianity and the Social Crisis in the 21st Century: The Classic That Woke Up the Church (2008) Walter Rauschenbusch HarperOne 2007
Beginning MapServer : Open Source GIS Development Bill Kropla Apress 2005
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Jaringan Wireless di Dunia Berkembang, Edisi ke Dua : Sebuah panduan praktis untuk merencanakan dan membuat infrastruktur telekomunikasi biaya murah WNDM WNDM 2007
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Buku Pedoman Reparasi HONDA MegaPro Astra Astra
Electric Drives and Electromechanical Systems: Applications and Control Richard Crowder Newnes 2006
The Unofficial MacGyver - How-to Handbook: Actual Working Tricks as Seen on TV’s MacGyver, Revised 2nd Edition Bret Terrill and Greg Dierkers American International Press 2005
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Plant Physiology, 3rd edition Lincoln Taiz and Eduardo Zeiger Sinauer Associates 2002
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Globalization: Culture and Education in the New Millennium Marcelo Suarez-Orozco, Desiree B. Qin-Hilliard University of California Press 2004
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Are There Any Good Jobs Left?: Career Management in the Age of the Disposable Worker R. William Holland Praeger Publishers 2006
Hank Aaron and the Home Run That Changed America Tom Stanton William Morrow 2004
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Markets for Technology: The Economics of Innovation and Corporate Strategy Ashish Arora, Andrea Fosfuri, Alfonso Gambardella The MIT Press 2001
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Strategic HR: Building the Capability to Deliver Peter Reilly, Tony Williams Gower Technical Press 2006
Roland Barthes, Phenomenon and Myth: An Intellectual Biography Andy Stafford Edinburgh University Press 1998
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The Corporate Security Professional's Handbook on Terrorism Edward Halibozek, Andy Jones, Gerald L. Kovacich Butterworth-Heinemann 2008
Electrical Power Equipment Maintenance and Testing, Second Edition (Power Engineering) Paul Gill CRC Press 2009
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Management by Measurement: Designing Key Indicators and Performance Measurement Systems Fiorenzo Franceschini, Maurizio Galetto, Domenico Maisano Springer 2007
Brain-Based Therapy with Children and Adolescents: Evidence-Based Treatment for Everyday Practice John B., PhD Arden, Lloyd Linford Wiley 2003
Brain-Based Therapy with Adults: Evidence-Based Treatment for Everyday Practice John B., PhD Arden, Lloyd Linford Wiley 2003
Adobe Photoshop CS4 for Photographers: A Professional Image Editor's Guide to the Creative use of Photoshop for the Macintosh and PC Martin Evening Focal Press 2009
YOUR COMPLETE GUIDE TO MEETING, ATTRACTING AND DATING WOMEN - Dating Secrets Revealed: The Smart Dating Course, Course Manual (2007 Beta Version) + 30 Minutes Quick Start Guide Marius Panzarella Marius Panzarella 2007
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Engineering Maintenance: A Modern Approach B.S. Dhillon CRC Press 2002
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Exploring the Dimensions of Fixed-Income Management Bennett W. Golub, Martin S. Fridson, Roland Lochoff, Leslie Rahl, Marc P. Seidner, Peter B. Coffin, Susan Wisialko, Lee R. Thomas III AIMR (CFA Institute) 2004
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The Language-rich Classroom: A Research-based Framework for Teaching English Language Learners Persida Himmele, William Himmele ASCD 2009
The Complete Guide to Consulting Success Howard L. Shenson, Ted Nicholas Dearborn Trade 1997
Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center Keith Dawson CMP Books
Supplier Management Best Practice Handbook: Evaluating, Sourcing, Managing and Delivering Supplier Excellence in Relationships, Quality and Costs - Ready to use bringing Theory into Action Gerard Blokdijk, Ivanka Menken Emereo Pty Ltd 2008
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Valuing Energy Companies with spreadsheet (Valuing Energy Projects & Companies) - Slide Presetation Euromoney Training Euromoney Training 2005
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SEMIOTICS : THE BASICS, SECOND EDITION (The Basics of Semiotics) Daniel Chandler Routledge 2007
JNCIS : Juniper Networks Certified Internet Specialist Study Guide Joseph M. Soricelli Juniper Networks Inc 2006
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Principles of Finance with Excel (Draft) Simon Benninga
Oracle Database 10g Performance Tuning Tips & Techniques Richard Niemiec mcGraw-Hill 2007
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CCNA Cisco Certified Network Associate Study Guide (Exam 640-802) (Certification Press) Richard Deal mcGraw-Hill 2008
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Practical Software Factories in .NET Gunther Lenz Christoph Wienands Apress 2006
Deflation: Strategies for Building Wealth in the Coming Wave of Deflation A. Gary Shilling Mcgraw-Hill 1999
Encyclopedia of Psychology and Law, Volume 1 Brian L. Cutler Sage Publications Ltd 2008
Encyclopedia of Psychology and Law, Volume 2 Brian L. Cutler Sage Publications Ltd 2008
Schweser's SECRET SAUCE CFA Level 1 2008 Schweser Schweser 2008
International Handbook on the Economics of Tourism Larry Dwyer, P. Forsyth Edward Elgar 2006
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The Economics of Tourism And Sustainable Development (The Fondazione Eni Enrico Mattei (Feem) Series on Economics and the Environment) Alessandro Lanza, Anil Markandya, Francesco Pigliaru Edward Elgar 2005
Dalih Pembunuhan Massal: Gerakan 30 September dan Kudeta Suharto (Bahasa Indonesia) John Roosa Institut Sejarah Sosial Indonesia & Hasta Mitra 2008
Hibernate in Action (In Action series) Christian Bauer, Gavin King Manning Publications 2005
The Secret Versi Bahasa Indonesia Rhona Byrne
Twilight (Bahasa Indonesia) Stephenie Meyer
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